Information Technology Solutions Provider

 

Accounting, Warehouse Distribution, Point Of Sale, Electronic Data Interchange [EDI], Transaction Data Management
 

 



Policies and Procedures              Effective: 01/01/2005

Returns on Software-    Due to the fact that all software purchased from us comes with a minimum 30 days full product evaluation and are downloadable directly from the internet, we have a no return after final release code has been received by the purchaser. We do this because we are unable to remove permanent release codes from the users computer without being physically present.

Transfers on Software-    All software programs developed by WorkPlace Software are licensed to the specific user for the stated prices. WorkPlace Software program licenses can not be relicensed or transferred to another Entity without the written permission from WorkPlace Software. All software license transfers are subject to a fee of 50% of the original purchase price unless negoitated otherwise with WorkPlace.

Returns on Hardware-    Unwanted or defective Hardware products must be returned within 10 days of receipt and a return authorization number must be obtained from WorkPlace Software prior to shipping. Products must be in new condition, original packaging and unsoiled. All shipping cost are the responsibility of the purchaser. Products should be returned directly to WorkPlace Software systems and are subject to a 20% restocking fee. Defective hardware products to be replaced or exchanged are not subject to a re stocking fee. All other standard manufacturer's warranty are applicable to products purchased from WorkPlace Software Systems.